/bensadoun-school/taxonomy/term/453/all en /bensadoun-school/article/ecommerce-mmr-program-retail-management/will-future-e-commerce-look-more-xbox-live-amazon <p>What was once a social event has become a solitary endeavour. The COVID-19 pandemic has changed the way we shop, with some jurisdictions limiting excursions to one shopper, per household. That’s if shops are even open at all.</p> Fri, 12 Mar 2021 19:05:58 +0000 Yu Ma 255123 at /bensadoun-school /bensadoun-school/article/digitization-ecommerce-retail-retail-management/how-can-we-best-adapt-our-global-supply-chains-during-pandemic-historic-proportions <p>For the last several decades we have been conditioned to assume that necessities like food items and cleaning supplies will be readily available, whenever we require them. But, the COVID-19 pandemic has upended those supply chains as well as those for other necessities, such as medical devices (e.g., respirators) and personal protective equipment (PPE, e.g., masks, gloves). Suddenly, their availability has become a matter of life and death.</p> Tue, 02 Jun 2020 17:57:26 +0000 Saibal Ray 179840 at /bensadoun-school /bensadoun-school/article/what-can-we-learn-china-we-prepare-open-retail-sector <p>As governments in the US, Canada and Europe start to plan for the progressive reopening of their respective economies including retail, we can turn to China (and some other Asian countries) to extrapolate lessons from their initiatives to re-open retail.</p> Tue, 21 Apr 2020 13:53:07 +0000 Charles de Brabant 170056 at /bensadoun-school /bensadoun-school/article/canadian-retailers-digitization-long-overdue <p>As this year draws to a close, and some of the more important holidays for retailers (Black Friday, Cyber Monday) are behind us, there is no denying that technological innovations are continuing to produce seismic shifts across industries. Retail is no exception. If anything, retailers experience these shifts earlier and more frequently because of their proximity to consumers. Consumers, in turn, reward the brands that leverage technology to improve their buying experience.</p> <p>Every year, U.S. businesses capture more than a third of online sales from Canadian customers.</p> Thu, 05 Dec 2019 20:14:21 +0000 Saibal Ray, Academic Director 149419 at /bensadoun-school