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Be thorough in your process

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Why is this important?

We need to follow processes to gain a thorough understanding of users' needs and requirements, and then ensure that we build and maintain our sites to meet those needs concisely. Don’t take “It’s always been that wayâ€‌ for an answer. It takes work to make things simple.

Checklist of things to do

Planning and research

  • Create a user research plan that spans every stage of your web project (when appropriate)
  • Complete a site content audit
  • Review analytics data
  • Clearly define your site's goals and objectives based on users' needs

Building and evaluating your site

  • Build prototypes that incorporate the end-to-end user experience
  • Outline problems uncovered though user research and testing and identify solutions
  • Conduct usability testing before and after your site launch (include users who require assistance to access digital content)
  • Put a plan in place for evaluating and revising your site on an ongoing basis

Ensuring compliance with guidelines and requirements pertaining to digital content

Supporting resources

Worksheets & forms

Use the worksheets below to apply Web Services principals to your projects. Login with your 69ببتسئµ ID to download.

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Training & event slides

Access presentation slides from our training courses and events. Login with your 69ببتسئµ ID to download.

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